Our goals - Your path

POSITION SUMMARY:

Your role will be essential in bringing your E-Commerce expertise to Sika Thailand. As an E-Commerce Executive, you will report to our Marketing Manager and serve as the primary contact point with our outsourced E-Commerce Enabler.  Together, you will develop Sika E-Stores on various marketplaces, overseeing E-Store operations, communication, sales, promotion, and customer traffic.
You will be based at the Sika Sales Office in Regent House, Lumphini.

 

Work Coordination:

  • Collaborate closely with our outsourced E-Commerce Enabler to strategize and implement E-Commerce initiatives.
  • Work in tandem with the Enabler to manage operations, including defining product stock, clearance campaigns, handling product returns, and managing customer service inquiries and FAQs…
     

Marketplace Management:

  • Establish, maintain, and activate Sika E-Stores on major platforms such as Lazada, Shopee, Tiktok, etc. It includes content management.
  • Facilitate triangular cooperation with Enablers, Lazada + Shopee Key Account Managers.
  • Establish and manage Sika E-Store on Allkons.
     

Sales:

  • Drive digital sales to meet specified targets, while closely monitoring Return on Investment (ROI) metrics, including Gross Merchandise Volume (GMV) and marketing fees.
     

Customer Support:

  • Support the growth of existing customers, Dealers, and Modern Trades for E-commerce channel by providing engaging content and actively tracking sales performance.
  • Conduct occasional follow-up meetings with customers to assess their needs and provide tailored support.
     

Marketing Strategy:

  • Define and execute the 4Ps tactic (promotion, place, price, product) both on and offsite to enhance product visibility and sales.
  • Analyze data and gather intelligence on competitors to identify market trends, customer preferences, and opportunities for improvement.
     

Corporate Identity and Communication:

  • Ensure strict adherence to Corporate Identity guidelines, maintaining a consistent brand image across all E-Commerce platforms and communications.
     

Reporting:

Prepare and deliver comprehensive monthly reports to the Asia-Pacific Regional Team.

  

 

Your expertise - Our strength

  • Bachelor’s degree in business administration, Digital Marketing, E-Commerce, IT, or related field
  • At least 3 years relevant experience in E-Commerce
  • Strong understanding of digital marketing principles and best practices
  • Experience with e-commerce marketing platforms and tools
  • Excellent analytical and problem-solving skills
  • Excellent communication and interpersonal skills

English (B2 level) is a must to grow in a multicultural working environment.

Going Beyond. Together.

JOB COMPETENCIES:

Candidates will be assessed on the following competencies during the interview process:

  • Integrity and Trustworthiness
  • Self-discipline
  • Commitment to strengthening the company's competitiveness through collaboration with stakeholders.
  • Effective business communication
  • Systematic acquisition of new customers
  • Identification of customer needs
  • Strategic presentation and proposal preparation
  • Project management skills
  • Systematic customer relationship and satisfaction management
  • Ability to convince and win customer's trust
  • Accurate and precise technical communication
  • Proficiency in organizing seminars and specification-related events
  • Knowledge and understanding of the construction market
  • Business intelligence regarding customer and competitor movements
  • Strong analytical skills
  • Financial sense and investment acumen
  • Adaptive problem-solving approaches for different situations

About Sika

Sika is a specialty chemicals company with a leading position in the development and production of systems and products for sealing, bonding, damping, reinforcing, and protecting in the building sector and motor vehicle industry.